Additional Information
At Mar-Med, our goal is to make the purchase order process easy for you from start to finish. We manufacture our medical devices in our United States based facility, giving us tighter control over quality and lead-time.
We sell direct to healthcare facilities as well as partner with major distributors and group purchasing organizations to offer you best value products in the delivery method of your choice. In this way, your staff will have the right medical devices, at the right place, at the right time to support efficient procedures and positive patient outcomes as well as a healthy bottom line.
Ordering and Shipping
To make ordering your medical supplies as hassle-free as possible, Mar-Med accepts purchase orders via phone, fax, email or online.
Hours of Operation: M-F 8a-5p EST. Online and fax orders may be sent at any time. A member of Mar-Med’s Customer Service team will confirm these orders during our business hours of operation.
Method of Shipment: Mar-Med will accommodate various methods of shipment including FedEx, UPS, and USPS. Feel free to contact us to receive tracking information on your order.
Phone: 616-454-3000 | Toll Free Phone: 1-800-369-3434 | Fax: 616-454-5119 | Email: [email protected]
Return Policy
Mar-Med will accept returns and issue full credit on products that are returned within 90 days due to shipping or picking errors on our part. Only full, unopened boxes of product will be accepted for return.
Procedure: Customer Service authorization is required for all product returns. Please call Mar-Med customer service and request an RMA # to return goods. If Mar-Med is responsible for the return, we will cover shipping charges. If customer is responsible for the return, shipping charges must be covered by customer. Once Mar-Med confirms receipt of the goods, we will inspect the goods and issue a credit memo if necessary.